Returns & Refund Policy

Thank you for choosing Orphaya PULSESIGN. Your satisfaction is our priority, and we stand behind every product we send out.

30-Day Risk-Free Return & Exchange

We offer a 30-day risk-free return & exchange policy. If you're not fully satisfied with your purchase, you may return it unused in its original packaging within 30 days of delivery for a full refund or exchange.

To initiate a return or exchange, please contact us at Orphaya@outlook.com with your order number and reason for return. Our team will guide you through the process.

Damaged or Faulty Items

If your order arrives damaged or faulty, please contact us within 7 days of delivery. Include your order number, photos of the item and packaging, and a short description of the issue. If eligible, we will offer a refund or replacement, typically processed within 7 business days.

Order Changes & Cancellations

If you need to cancel or adjust your order, please reach out within 24 hours of placing it. After that, your order may already be in processing or transit.

We're Here to Help
Have questions? We'd love to hear from you.

• Email: Orphaya@outlook.com
• WhatsApp: +1 (626) 366-7388

We respond within 24–48 business hours.

With gratitude,
The Orphaya PULSESIGN Team